Mancala Gaming Trust Center

Mancala Gaming s.r.o. is a B2B game studio registered in Prague. We do not offer gambling to the public. Casinos, platforms and aggregators license our games and offer them to players in their own licensed markets.

Game software and RNG

ITC, GMT Europe

Independent testing and certification

Information security

ISO/IEC 27001

Certified by TAYLLORCOX s.r.o.

Data protection

GDPR

EU regulation, Czech supervisory authority

Report an issue

E-mail us

security@mancalagamingsro.com

Every result in a Mancala Gaming slot, crash or instant game is produced by a random number generator. Neither we nor the operator can change the outcome of a round after it starts.

• Independent laboratories. Our game software and RNG systems are tested and certified by ITC and GMT Europe against applicable regulatory and technical standards.
• Published return to player. Each game’s RTP is shown in its rules screen. The figure in the version a casino runs is the one that applies.
• Same math in demo and real money. The free demos on this site run the same game logic as the real-money versions, so anyone can check how a game behaves before playing.
• Market-specific builds. Where a regulator requires it, we supply versions that follow local rules. In Germany, for example, games run with a €1 maximum stake, at least 5 seconds per spin, and without autoplay, jackpots or Buy Bonus.

Our information security management system is independently audited and certified to ISO/IEC 27001 by TAYLLORCOX s.r.o. The standard covers how we assess risk, control access, manage suppliers, respond to incidents and keep improving those controls.

Partners can request a copy of the certificate and a summary of our security controls from security@mancalagamingsro.com.

Real-money play with our games happens only at operators licensed in their own jurisdictions. Before a launch, those operators review our certification against the rules of their market.

For a specific market, our account team provides the documents an operator or regulator needs: laboratory certificates, game rules, RTP configurations and technical specifications. Contact sales@mancalagamingsro.com.

We process personal data under the EU General Data Protection Regulation (GDPR). Mancala Gaming s.r.o. is the controller for data collected through this website and our partner services.

When a player plays our games at a casino, the casino holds the player’s account. We receive only the pseudonymous identifiers and round data needed to run the game and settle bets for that operator.

Full details are in our Privacy Policy and Cookie Policy.

If you believe you have found a vulnerability in our website, games or partner systems, please tell us before anyone else. Write to security@mancalagamingsro.com and include:

1. What you found and where: the URL, game or system involved.
2. The steps to reproduce it, with screenshots or a short video if possible.
3. What an attacker could do with it, as far as you can tell.
4. How we can reach you for follow-up questions.

Please test only with your own accounts and demo play. Do not access, change or delete data that is not yours, do not disrupt our services or our partners’ casinos, and give us reasonable time to fix the issue before you disclose it. We will confirm receipt, keep you updated and tell you when the issue is resolved.

Our games are for adults aged 18 and over. This site offers demo play with virtual credits only, and every visitor confirms their age before entering.

We support the responsible gaming tools our operators run, such as deposit and loss limits, session reminders and self-exclusion, and we adapt game features where a market requires it. If gambling stops feeling like entertainment, free and confidential help is available from organisations such as GamCare and Gambling Therapy.